- Identifies critical management factors, such as leadership, organization, communications, management, and teamwork.
- Designs survey instruments for executive, management and working levels
- Analyzes data for trends and finds significant demographic differences
- Confirming organization strengths
- Identifying areas needing improvement
- Validating (for a specific organization) minority contentment.
(The information proved useful for deflecting criticism of alleged discrimination.)
This sample chart shows that generally the minorities felt better about working for this organization than Caucasians.